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Global Customer Drops Infosys, Leading IT Firm, Costing Them a $1.5 Billion Contract.

Company Keeps Mum on Reasons Behind Canceling Deal


Infosys
Infosys | Photo: google

On Saturday, Infosys revealed that a worldwide client has terminated a $1.5 billion agreement. Back in September of this year, Infosys, India's second-largest IT services company, had shared news about securing a $1.5 billion deal with an undisclosed global company. The objective was to deliver improved digital experiences, modernization, and business operations services, utilizing Infosys platforms and AI solutions. The contract was set for a 15-year period.


In a statement to the stock exchanges, Infosys mentioned, "The international company has decided to end the Memorandum of Understanding, and both parties will not be moving forward with the Master Agreement."


This follows Infosys' earlier announcement on September 14, 2023, regarding a Memorandum of Understanding with an unnamed global company, contingent upon the parties finalizing a Master Agreement. The filings, however, do not specify the reason for the deal's termination.


In recent news, Infosys reported a new five-year contract with auto parts distributor LKQ Europe. Other notable contracts include a $1.64 billion deal with London-based Liberty Global spanning five years.


The cancellation of the aforementioned deal sheds light on the uncertain global economic conditions affecting the performance of the IT sector. While Infosys signed contracts worth $7.7 billion in total in Q2 FY24, the transformation into substantial revenue growth remains unclear. This mirrors a trend observed across major IT firms, where Total Contract Values (TCVs) are robust, yet the shift to robust revenue growth is not evident.


Earlier in the year, Tata Consultancy Services (TCS) faced a similar situation when Transamerica, an insurance player, terminated a $2 billion deal signed in 2018. TCS had been involved in the deal for five-and-a-half years.

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